Does the subscription have a time limit in the inca platform?
All inca platform subscriptions are valid for up to 1 year from the date of purchase. Unused projects, probes, and AI Coding characters can be carried forward to a new license purchased before the current license expires.
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Is there a limit on how much of a respondent's data the platform can collect per project?
Currently there are dashboard capacity limits in terms of the sample size and number of questions. For the sample size, we set a limit of data collection to n=3000 respondents while the Question Builder allows up to 200 questions in one study. But if ...
General guides of running multi-country studies on inca
Options for conducting a multi-country study with inca Conducting a multi-country survey presents unique challenges which include language translations, diverse cultures, and country-specific variables. However, by following a few straightforward ...
Account Credit Management and Dashboard Changes
As of August 13th 2024, these changes are updated on the inca platform: 1. Account Management - brand new user role / permission system to make inca more secure and enterprise-friendly. For the full article about the different roles that can be ...
How are SmartProbe credits used?
inca pricing has been updated to reflect the latest RateCard. Specifically, inca projects now come with a fixed number of SmartProbe and AI Coding credits and are pooled across inca projects within your license. SmartProbe credits are consumed as ...
Can survey participants go back to answering an unfinished survey?
In the case that a participant shuts their computer or their wi-fi disconnects when answering the survey, then it will be seen as disconnecting from the session and will be considered a dropout but they can come back at any time to resume the survey ...