What is a Multimedia question and how to set it up?

Main use:

This question type is mainly a filler question that can be an introduction or another chatbot conversation that does not require participants to answer. If showing media, it is mainly used to set up an image or video for participants to view, or simply show a static website.

Unlike other questions, this question does not require answers from participants and is mostly used as static content.

How to set up the platform:

1. In the Questionnaire Builder page, add a new question OR insert a new question by hovering over an existing question and clicking the green (+) button (either above or below the existing question)

2. Select Multimedia from the popup menu that appears.

3. Write your question number or label in the upper box.

4. If you want to write a filler instruction or conversation, add this in the Question Text Box. You can also use the Question Text Box to add image files by clicking the image icon.

5. Toggle Show Media if you are going to show an Image or Video content. Then upload the selected media. For Images, we support PNG, JPG, and GIF. For Videos, we currently only support .mp4 formats. We enforce 250 MB limit for each image and video.

6.Toggle Embedded Link if you are going to show a static website then copy and paste the link.

Video Options

Size - Users can modify the size of the video in the survey (in Small, Medium, Large, XL, Full)

Auto play - This allows the video to be played automatically in the survey (enabled by default)

Show Video Player Controls - This allows participants to pause and play the video again, as well as control the volume (enabled by default)

Skip Video - Users can specify after how many seconds the participants are allowed to skip the video.

Once that time has passed, participants can click the Continue button and move to the next question without waiting for the video to end.